Friendly and Knowledgeable
The App-Techs staff is comprised of people who work to maintain a friendly culture (among each other, and of course with customers and vendors).
Our technicians keep their skills and knowledge aligned with current technology in order to better server our customers.
App-Techs personnel make it a priority to know the products we sell and support. We follow a proven methodology to insure our solutions are aligned with client objectives and deliver good business value.
App-Techs was founded on the principle of " Applying Technology Solutions" through a customer-centric approach.
- Evaluate the client's needs and priorities.
- Identify the cost drivers.
- Identify an appropriate and alternative solutions.
- Ensure a return on your investment.
- Ensure understanding through product demonstrations.
- Manage the project to ensure timely and accurate Implementation.
- Document hardware, software and installation details.
- Provide the necessary technical training and on-going support.
Value Added Services
App-Techs organization is backed-up with a world-class ERP system — typically found only in large organizations. This system effectively manages our business operations with minimum administrative overhead. This in turn enables us to lower our operating costs and provide our clients with the following benefits.
- Fast and affordable service and products.
- One invoice for multiple locations.
- Warranty management services.
- Asset Management services (providing superior service through comprehensive computerized records of our clients physical and IT assets).
- Accurate and thorough invoicing.
- On-Line project management portal.
- On-line Service tickets.
- On-line Payments.