1. Superior Value
App-Techs was founded on the principal of successfully delivering high-value business solutions. We deliver on this value by continuously leveraging our computer, networking, wireless, software and product knowledge to develop great solutions at superior prices.
How App-Techs delivers superior value:
- Form alliances with an array of different and competing manufacturers so that we can objectively propose the most appropriate and cost-effective solutions to our customers.
- Develop our own value-added software solutions to dramatically lower the cost of our solutions.
- Manufacture high-quality Video Surveillance Servers to provide superior prices and unmatched service.
- Demonstrate our solutions to our clients to insure they have a thorough understanding of the solution and its value proposition.
- Continuous investment in internal systems to insure quality proposals, installations, documentation, invoicing and service.
- Maintain premier partner status with top vendors for best pricing on third-party products.
2.Flexible and Open Solutions
Easy Selection: App-Techs' philosophy is to identify and promote products and solutions that leverage the network, are scalable, open-architecture, non-proprietary and upgrade-able.
How App-Techs delivers flexible and open solutions:
- Continuously search for new products that fit into our solutions.
- Use our in-house software team to assess the quality and openness of new software solutions.
- Use our manufacturing expertise to review hardware designs and validate that they are built with high-quality standard components.
3. Affordable High-Quality Service
We recognize the importance of good and prompt service. Intelligent investments in people, processes and technology have allowed us to grow as a company while maintaining affordable excellence in service to all of our customers.
How App-Techs delivers high-quality affordable service:
- Our technicians continuously pursue certifications and are cross-trained to efficiently deliver turn-key solutions and insure the quality of our work.
- Flexible and customizable maintenance plans to ensure the perfect amount of coverage for our customers’ systems.
- IT-centric solutions that enable fast and affordable response to our clients.
- Embedded Health Utility Monitor (HUM®) in our Video Surveillance solutions, enabling us to proactively maintain our customers’ systems and efficiently troubleshoot complex problems.
- Detailed documentation of our product builds and installations, enabling us to provide the best and most efficient service to our clients.
- We choose products that are scalable and upgradable, ensuring our solutions have a low total cost of ownership.
4. Industry Expertise
There is no doubt that technological innovations are occurring at an increasing rate. It is challenging to keep up with the pace of this innovation, but at App-Tech we invest considerable time and effort to evaluate new products, solutions and pursue appropriate certifications.
How App-Techs maintains deep industry knowledge:
- Our technicians maintain a variety of industry certifications.
- Partnerships with leading vendors keep us informed of the latest innovations.
- Strong intercommunication between our IT, Telephone, Video Surveillance, manufacturing and software teams allows us to thoroughly understand the products and solutions we deliver to our clients.
- Demo-room that allows our sales engineers and technicians to learn and interact with a variety of different products and solutions.
5. Proven Track Record
App-Techs has hundreds of customers who have purchased and use our systems on a daily basis with immense trust in the design, performance and highly robust qualities of our products. Our customers come from a variety of different industries including local, state and federal government, hospitals, schools, manufacturing, retail and residential.
How App-Techs demonstrates a proven track record:
- Growth through our reputation, testimonials and word-of-mouth.
- Our systems are being used in a variety of different mission-critical environments.
- Our solutions and services have passed scrutiny of governments, schools, hospitals and prisons.
- We take pride in our high customer retention rate.
